We are striving to make your customer experience with ECF Ltd easier and would like to inform you of some changes to our phone system to help you receive a better service from us.

We have added a further option enabling you to reach the Gaddesby and Volpi Kitchens team when calling the main office number on 01664 424288.

• Press 1, for our Sales Team, including new orders or changes to existing orders.
• Press 2, for our Customer Service Team, including My ECF queries, technical questions or delivery information.
• Press 3, for our Accounts & Collections Team.
• Press 4, for our Marketing Team, including any literature, swatch, or further marketing requests.
• Or, please hold for Reception.

Upon pressing 1 the options are as follows:

• Press 1, for our Components Team.
• Press 2, for our Gaddesby and Volpi Team, including design and planning services.
• Press 3, for our Doors and Cabinets Team.
• Press 4, for our Volante Team.
• To hear these options again, press the * key.

Many thanks for your attention as we continually work to improve our customer service to you.