15th November 2018

Dear Customer

The KBB marketplace finds itself entering new and uncharted waters next year. With the UK market very reliant on European and Far Eastern raw materials and products and the continuing uncertainty surrounding Europe, ECF like other businesses, are working closely with suppliers to try and maintain competitive and stable pricing for our trade customers.

This has been largely achieved throughout 2018 with continued investment and development of our exceptional UK in-house manufactured furniture ranges, and ongoing internal improvements, efficiencies and productivity.

It is however with regret that some increases absorbed over the last quarter due now by necessity, have to be passed on.

With effect from January 1st 2019 the following increases will apply to new orders placed, including those collated during the Christmas holidays.

New and updated price lists will be available in the New Year and sent to you automatically. In the rare event of this not happening please contact our customer services or your local Territory Sales Manager.

We are excited that 2019 will also see the arrival of new and exciting furniture products from ECF, particularly in the complete furniture and door portfolios and planned development of existing ranges as the year progresses.

Accompanied with this letter is a document that details changes and amendments with existing door and furniture product ranges. Please read this carefully for it may affect current products you are advertising.

Should you require any further information, please feel free to contact your Territory Sales Manager, call our Customer Service Team on 03330 032 000 or email help@ecf.co.

Yours sincerely

East Coast Fittings Ltd

Ref: News Item 2018/025