Keep up to date CLOSE

x

Phone System Service Update

We are striving to make your customer experience with ECF Ltd easier and would like to inform you of some changes to our phone system to help you receive a better service from us.

We have added a further option enabling you to reach the GADDESBY Kitchens team when calling the main office number on 01664 424 288.

  • Press 1 for sales including new orders, changes to orders or technical queries
  • 2 for customer services including MyECF queries
  • 3 for accounts
  • Or please hold for reception

Upon pressing 1 the options are as follows:

  • For the Components Team press 1
  • For the GADDESBY Kitchens Team press 2
  • For the Doors and Superior Cabinets Team press 3
  • For the VOLANTE Sliding Doors Team press 4
  • To return to Reception press 5
  • To hear the options again press the * key

Many thanks for your attention as we continually work to improve our customer service to you.

 

Back to News

Latest News

BUSINESS AS USUAL - Coronavirus / COVID-19 UPDATE

5th January 2021

A positive message from ECF... In line with current Government regulations, ECF remains open and fully operational. Please let us know if there is anything we need to be...

Read the full article »
Price Increase Notification

19th November 2020

Dear Trade Partner It has always been our policy at ECF to endeavour to maintain competitive and stable prices for our Trade Partners.  However, with effect from t...

Read the full article »
Content

Trade enquires only please

Enquiry: Whats 3+2?*