Keep up to date CLOSE

x

Phone System Service Update

We are striving to make your customer experience with ECF Ltd easier and would like to inform you of some changes to our phone system to help you receive a better service from us.

We have added a further option enabling you to reach the GADDESBY Kitchens team when calling the main office number on 01664 424 288.

  • Press 1 for sales including new orders, changes to orders or technical queries
  • 2 for customer services including MyECF queries
  • 3 for accounts
  • Or please hold for reception

Upon pressing 1 the options are as follows:

  • For the Components Team press 1
  • For the GADDESBY Kitchens Team press 2
  • For the Doors and Superior Cabinets Team press 3
  • For the VOLANTE Sliding Doors Team press 4
  • To return to Reception press 5
  • To hear the options again press the * key

Many thanks for your attention as we continually work to improve our customer service to you.

 

Back to News

Latest News

PARDON OUR PAUSE

24th March 2020

Due to the latest Government Guidelines regarding the Coronavirus / COVID-19 pandemic, ECF will be temporarily pausing business from 17.00 on the 24th March 2020, pending furthe...

Read the full article »
A Positive Message From ECF...

18th March 2020

A positive message from your friends at ECF… We are open for business as usual. As you would expect from us, we are taking every sensible step to safeguard our st...

Read the full article »
Content

Trade enquires only please

Enquiry: Whats 3+2?*